Care pathway

Five steps, from need to care.

Every referral on MedRefer moves through the same five points. Clear, predictable, and quiet — the way clinical workflows should be.

01

Find a specialist

Step 01

Search the AHPRA-verified directory by specialty, location, billing type and wait time. Availability is updated by the specialist's own rooms — so what you see is current.

You spend <30 seconds Outcome A specialist chosen
02

Compose the referral

Step 02

Build a structured referral with consistent clinical fields: patient context, reason, urgency, attachments. Your provider details pre-fill, so the only thing you write is the medicine.

You spend ~90 seconds Outcome A complete draft
03

Check the billing

Step 03

Ask the AI billing assistant in plain English. It reads the referral context, suggests the right MBS item, and explains co-claim rules with a citation back to the schedule.

You spend Instant Outcome The right item, confirmed
04

Send securely

Step 04

Delivered to the specialist's MedRefer inbox — encrypted, signed and logged. The patient never carries the letter; a full audit trail is filed for both sides automatically.

You spend One click Outcome Delivered & receipted
05

Track the outcome

Step 05

Both you and the specialist see the same status — received, triaged, booked, completed. No more chasing, no more “did you get my letter?” The patient never becomes the messenger.

You spend Zero — it's live Outcome Visibility for both sides

Under two minutes from search to send — and you'll know exactly where it landed.

Median across 12,400 referrals on MedRefer, Q1 2026.
Start a referral